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Contact us
Do you have a question or need help? Here is the best way to get in touch with the Good Food team.
Subscriptions
If you are a subscriber, you can manage many common requests in My Account, including:
- Updating your address
- Updating your payment details
- Renewing your subscription
- Cancelling your subscription
- Checking your subscription status
Missing an issue?
If your latest copy hasn’t arrived, the quickest way to request a replacement copy or credit is by completing the form in the “Help” button. Our team will review your request and arrange a replacement or credit as soon as possible.
Contact us using the help form (recommended)
The quickest way to reach our Customer Service team is through our online help form:
Click the “Help” button in the bottom-right corner of your screen to submit a request.
Please have your subscriber number ready. You can find your 10-digit subscriber number (starting with 40 or AS) on:
- your renewal letter
- the address label on your magazine packaging; or,
- your order confirmation email.
Phone support
Our phone lines are currently experiencing high call volumes, so wait times may be longer than usual.
Where possible, we recommend contacting us via the Help button above for the fastest response.
Telephone:
- UK: 01233 560607 (9am–5:30pm, Monday to Friday)
- US/Canada: (610) 510-6690 (9am–5:30pm EST, Monday to Friday)
Advertising enquiries
Email: catherine.crosby@immediate.co.uk
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